Accessibility Statement

The Milner York are committed to providing the highest levels of customer care and hospitality to every guest, tailoring our services to meet their individual needs with excellence. We are dedicated to ensuring accessibility for all, including individuals with physical disabilities, hearing impairments, and visual impairments, as well as those with unseen disabilities, ensuring they can comfortably stay and delight in our hotel and its amenities.

The Milner York, steps from the train station, is the perfect base from which to discover the historic city of York. Blending the grandeur of late-Victorian architecture with the comforts of modern travel, The Milner York offers its guests the warmest welcome in Yorkshire.

To ensure The Milner York may be enjoyed by all we offer:

There are accessible ensuite facilities
There are 8 rooms which have accessible ensuite facilities
There are adjoining rooms available for carers, subject to availability
The accessible room viewed is 18m (20yd) from the lift
There is level access from an accessible entrance and lift access
4 accessible rooms are located in a separate building from the main hotel, Sidings
The width of the door is 82cm (2ft 8in)
The height of the bed is 56cm (1ft 10in)
The measurement between the bed base and floor is 4cm (0ft 2in)
Light switches are within 120cm from floor level
There is a functional emergency alarm in the accessible rooms
It is a pullcord style alarm to alert reception of a need for assistance
Assistance dogs are welcomed to stay with guests in accessible rooms

The width of the door to the ensuite is 80cm (2ft 7in) (2ft 7in)
The door opens outwards
The door is light
The door is locked by a twist lock
The dimensions of the accessible ensuite are 235cm x 275cm (7ft 9in x 9ft 0in)
There is a lateral transfer space as you face the toilet pan the transfer space is on the right
The lateral transfer space is 75cm (2ft 6in)
There is a dropdown rail on the transfer side
Wall mounted grab rails are available
As you face the toilet, the wall mounted grab rails are on both sides
The toilet seat is 45cm (1ft 6in) above floor level
There is a toilet roll holder and can be reached from seated on the toilet
The toilet roll holder is not placed higher than 100cm in height
There is a sink
The sink cannot be reached from seated on the toilet.
The height of the sink is 75cm (2ft 6in)
The tap type is lever
There is a mixer tap for the sink
There is a functional emergency alarm in the ensuite
Disposal facilities are available
There are mirrors & mirrors are placed at a lower level or at an angle for ease of use

There are accessible toilets within this venue designated for public use
The toilet is for the sole use of disabled people
There is pictorial signage on or near the toilet door
This accessible toilet is located near to the main lobby and The Swollen Gambler
There is level access to this accessible toilet

3 wide parking bays within close proximity to the hotel entrance
Lowered curb access to all entrances of the hotel
The desks at reception are lowered to make them more accessible to all of our guests
Available on request, any guests with hearing impairments are provided with a vibrating pillow in case of fire evacuation for their bedroom
Visual alarms flash within public areas

Accessibility Statement

To ensure The Milner York may be enjoyed by all we offer:

Accommodation

Accessible Ensuite

Accessible Public Bathroom Facilities

External & Public Areas